All newly created profiles are by default Private.
The Facecard user has to Opt-In to make their details public.
They might have not done so yet or have chosen to use our App to securely share their details via mobile NFC

a vCard is a digital file which can be shared via our App or downloaded from public profiles.
It can be saved on any smartphone directly to contacts.
We include all visible contact details as well as a photo of the profile onto the vCard
Private profiles can share vCards via our App when tapping with Mobile NFC